자주 묻는 질문
온라인 예매 방법
How booking works
- Choose a train and a class. Every price you see already includes our service fee, with the railway’s own fare printed next to it.
- Send the request. Submitting the form does not charge you and does not hold a seat. It tells us which train and which passengers to book.
- We confirm the seats, you pay. We check availability, then email a payment link. Ticketing starts as soon as the payment clears.
- Travel on your passport. The ticket is issued in your name and passport number. There is no paper ticket to collect at the station.
What you need to book
- The name and passport number exactly as printed on the travel document. Rail operators reject boarding when they differ by even one character.
- An email address you can reach while travelling — this is where the ticket and any payment link go.
- A date within the booking window. Chinese tickets are released about two weeks before departure; Korea and Thailand open earlier.
What do G, D and K mean?
The nine train-number letters, their speeds and which one to book.
Seats, sleepers and standing ticketsBusiness class to hard sleeper — what each one is and which to pick.
Quick answers
중국에 없어도 예매할 수 있나요?
네. 전 세계 어디서나 예약 가능하며 e-티켓을 발급합니다. 역에서 여권을 제시하세요.
며칠 전부터 예약되나요?
보통 출발 14일 전에 판매가 시작됩니다. 달력에 예약 가능 범위가 표시됩니다.
필요한 정보는?
여권상의 전체 이름, 여권 번호, 생년월일.
결제 수단은?
VISA, MasterCard, AMEX, PayPal. 다중 통화 결제.
티켓은 어떻게 받나요?
확인 메일이 발송됩니다. 대부분 여권으로 바로 개찰 통과.
취소는 어떻게 하나요?
내 예약에서 온라인 취소. 환불은 철도 규정을 따릅니다.
Still need help?
Email support@traintickets.travel with your order number. We reply in English, 繁體中文, 日本語, 한국어, Français, Deutsch, Español, Italiano, Português, Русский, العربية and ไทย — usually within a few hours.